Employee Relations
How Can Contact Centers Improve Employee Engagement in a Remote Work Setup?
A Stanford study found remote workers are about 9 percent more productive. That might not surprise anyone who’s been in
June 23, 2024
A Stanford study found remote workers are about 9 percent more productive. That might not surprise anyone who’s been in
Consultant Roundtable #1 – Fred Stacey CEO of Cloud Tech Gurus Join us for an insightful discussion with Fred Stacey, CEO of Cloud
Call centers have undergone significant transformations in recent years, largely driven by advancements in technology. By investing in modern call
The contact center industry had to quickly adapt to new challenges in the wake of the COVID-19 pandemic, from handling
Moving your healthcare contact center to a cloud solution can have many benefits for your organization including reduced costs, increased security and compliance, and more ways of communicating with patients.