Verification: 01ab39b8b6786c61

.elementor-15448 .elementor-element.elementor-element-66d14916:not(.elementor-motion-effects-element-type-background), .elementor-15448 .elementor-element.elementor-element-66d14916 > .elementor-motion-effects-container > .elementor-motion-effects-layer{--wpr-bg-0cf400d3-238d-4bee-ba85-35bdd9297da2: url('https://chconsultinggroup.com/wp-content/uploads/2023/05/CHCG-Blog-Content-Background-Image.jpg');}

Category: Uncategorized

business annual planning

Uncategorized

Traditional Annual Planning is Dead: Do This Instead

This time of year, people get jumpy about annual business plans. Blogs admonishing you to look forward, consider your strengths

December 8, 2016

business cost cutting ideas

Business Practices

How to Cut Costs without Cutting Staff

The most frequent reason companies hire consultants is to help reduce costs. Recently, I was tasked with reducing department costs

December 8, 2016

voice system

Strategy

How Does the Millennial Generation Want to Communicate With Our Business?

What should a contact center consider when selecting a voice system? Millennials see communication as much more than hearing a

December 6, 2016

good customer service

Customer Experience

Good Customer Service IS the Differentiating Factor!

Black Friday: long lines, thousands of people, sales, pushing, impatience – you either love it or hate it. We fall

November 30, 2016

customer service black friday

Customer Experience

Five Tips to Leverage Black Friday Like a Boss

Black Friday is approaching faster than a turkey coma, and there’s no shortage of advice for retailers on how to

November 23, 2016