Customer Experience
In Support of PACE
I have been a strong supporter of the Professional Association of for Customer Engagement (PACE) for many years and was
November 30, 2017
I have been a strong supporter of the Professional Association of for Customer Engagement (PACE) for many years and was
In a recent email newsletter (you can sign up at the bottom of this page), we highlighted a service we
By now, everyone – and I do mean EVERYONE (3,982,110 YouTube views and counting) – has seen the video of
If you are a senior manager and customer satisfaction is important to your organization’s success, when was the last time
CH Consulting Group does more than benchmark contact centers. One of our specialties is leveraging our experience to assist companies