Leadership
Senior Managers – Do You Call Your Call Center?
If you are a senior manager and customer satisfaction is important to your organization’s success, when was the last time
If you are a senior manager and customer satisfaction is important to your organization’s success, when was the last time
CH Consulting Group does more than benchmark contact centers. One of our specialties is leveraging our experience to assist companies
It can be said that without strong relationships, it is impossible to be successful. Theodore Roosevelt said: “The Most important
I’ve been fortunate to have several mentors and coaches who helped make me a better leader throughout my career. I
Vince Lombardi, the late football coach of the Green Bay Packers, said: “Leaders are made; they are not born. They