In this thought-provoking CEO Roundtable, Christa Heibel, CEO of CH Consulting Group, is joined by Michael Lamm of Corporate Advisory
In the fast-paced and competitive world of customer service, businesses are constantly trying to set themselves apart by seeking innovative
Improving the patient experience (PX) in healthcare has become increasingly important as healthcare organizations compete to acquire and retain patients.
Artificial Intelligence (AI) is helping to increase efficiency, conversions, customer satisfaction, and retention for companies. This is expected to increase
Artificial Intelligence (AI) technology can help to significantly enhance contact center operations, efficiencies and customer experience by performing actions such
