Business Practices
Five Business Lessons We Can Learn from the Thailand Soccer Team Rescue
You may have heard of the incredible story of the Thailand Soccer Team Cave Rescue. The world watched with bated
August 14, 2018
You may have heard of the incredible story of the Thailand Soccer Team Cave Rescue. The world watched with bated
Evaluating your contact center performance is always essential, but it can sometimes be challenging to have an objective view. You
Are you the owner of an outsourced contact center and have been thinking about a change in direction? More specifically,
I really enjoy all the summer holidays, especially the most recent one we celebrated! The Fourth of July is a
As a contact center professional, I am sure that you are aware of what quality assurance means for your operations