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Top Ten Call Center Outsourcing Mistakes
26 September 2018
As a contact center industry veteran for the past 25+ years, I...
Ancient Wisdom Meets Modern Living
19 September 2018
American culture places an extraordinary amount of emphasis on excellence and achievement....
What’s up with all the Yoga?
12 September 2018
Happy National Yoga Month! I know what you are probably thinking –...
Verbal Transactions’ Contact Center Expert Show featuring...
10 September 2018
Contact Center Outsourcing Insights for Today’s Contact Center Listen as Christa Heibel...
Promote Agent Wellness Through Yoga
5 September 2018
It’s September, which means it is National Yoga Month! I’d like to...