Call Center Operations
Top Ten Call Center Outsourcing Mistakes
As a contact center industry veteran for the past 25+ years, I understand the need to reduce costs and maximize
September 26, 2018
As a contact center industry veteran for the past 25+ years, I understand the need to reduce costs and maximize
American culture places an extraordinary amount of emphasis on excellence and achievement. As a result, many of us are stressed,
Happy National Yoga Month! I know what you are probably thinking – what does yoga have to do with me?
Contact Center Outsourcing Insights for Today’s Contact Center Listen as Christa Heibel talks about best practices for contact center outsourcing