The contact center market is oversaturated with thousands of vendors, so we understand that it can be a little overwhelming and difficult to navigate. Whether you need a new technology platform or a BPO vendor, CH Consulting Group can help guide you towards the best possible vendor solution with its premier Contact Center Vendor Selection services. We can help with:

  • Complete definition, development and deployment of all your business-critical components of a successful contact center strategy
  • Documenting full user and technical requirements
  • RFP development
  • Process management
    • Includes RFP distribution to qualified vendors, reviewing RFP responses, coordinating vendor presentations, etc.
  • Final vendor selection recommendations
  • Vendor contract negotiations

If you are looking for an impartial, vendor-agnostic guide to help you find a vendor that best fits your needs, please make sure to fill out a form today for a free proposal! We will reach out shortly to learn more about your business and figure out the best way we can help.

Fill out form below for a free proposal!

  • This field is for validation purposes and should be left unchanged.