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Category: Uncategorized

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Blog Rewind: Top 10 Call Center Outsourcing Mistakes

The next part of our Blog Rewind series brings us to one of our most popular blogs of 2018, Top

December 12, 2018

Uncategorized

Blog Rewind: Back to the Basics Series

For the month of December, we want to reflect on some of our favorite and most popular blogs from 2018.

December 5, 2018

Uncategorized

CH Consulting Group is Thankful for…

Thanksgiving is just around the corner, so the CH Consulting Group team wanted to take the time to reflect on

November 14, 2018

live chat customer service

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Is Live Chat Right for You?

Live Chat is increasingly being used by many companies, as an additional means of connecting with customers, yielding impressive results.

June 14, 2018

contact center gamification

Customer Experience

Can a Contact Center be Fun and Effective?

It’s safe to say that contact centers, both nationally and globally, share common goals. These include improving productivity, educing operating

May 24, 2018