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Blog Rewind: Back to the Basics Series
For the month of December, we want to reflect on some of our favorite and most popular blogs from 2018.
December 5, 2018
For the month of December, we want to reflect on some of our favorite and most popular blogs from 2018.
Thanksgiving is just around the corner, so the CH Consulting Group team wanted to take the time to reflect on
Live Chat is increasingly being used by many companies, as an additional means of connecting with customers, yielding impressive results.
It’s safe to say that contact centers, both nationally and globally, share common goals. These include improving productivity, educing operating
There is no way around it. Your contact center and the agents that staff it are your essential customer experience