Category: Services

Consultants

Customer Service vs. Customer Experience: What’s the Difference?

[et_pb_section bb_built=”1″ admin_label=”section”][et_pb_row admin_label=”row” background_position=”top_left” background_repeat=”repeat” background_size=”initial”][et_pb_column type=”4_4″][et_pb_text background_position=”top_left” background_repeat=”repeat” background_size=”initial”] Customer service has historically been the #1 priority for

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Business Practices

Insourcing vs. Outsourcing

It’s been my experience that, as a group, contact center leaders are hyper-focused on the growth of their businesses, whether

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