Verification: 01ab39b8b6786c61

.elementor-15448 .elementor-element.elementor-element-66d14916:not(.elementor-motion-effects-element-type-background), .elementor-15448 .elementor-element.elementor-element-66d14916 > .elementor-motion-effects-container > .elementor-motion-effects-layer{--wpr-bg-0cf400d3-238d-4bee-ba85-35bdd9297da2: url('https://chconsultinggroup.com/wp-content/uploads/2023/05/CHCG-Blog-Content-Background-Image.jpg');}

Day: November 2, 2021

Voice of the Customer with Christa Heibel

CH Consulting founder and CEO, Christa Heibel discusses how Voice of the Customer may be the missing piece in your contact center operations. Watch this recorded presentation from the PACE annual Convention & Expo #ACX’21.

November 2, 2021

Compliance Update with Berni Hollinger

CH Consulting Group presents this recorded session from our virtual booth at PACE #ACX21. Watch Johnny Brassell, who has had career assignments in Telcom, Cable/Internet, Health Care and Pharmacy, along with achieving functional expertise in Customer Care, Vendor and Project Management, Call Center Implementation, Product Management and Training speak with industry pro and CHCG consultant Bernadette (Berni) Hollinger fills us in on all things compliance-related.

November 2, 2021

Day: November 2, 2021

Voice of the Customer with Christa Heibel

Compliance Update with Berni Hollinger

Contact Center Service List

Contact Center Technology

Contact Center Operations

Customer Experience

Contact Center Assessments

Quick Links

Learn More About Us

Why CHCG

Resources

Contact Us