Call Center Operations
Don’t Find Problems – Create Solutions.
A Peek Behind the Curtain into UnderGuard Teleservices with Christa Heibel As someone who started out as an agent on
June 30, 2021
A Peek Behind the Curtain into UnderGuard Teleservices with Christa Heibel As someone who started out as an agent on
The 7-T Success System In my last blog, I introduced The 7-T Success System, an easy-to-use guide for leaders at
The 7-T Success System In the first blog of this series, I introduced The 7-T Success System, an easy-to-use guide
Before the purchase happens, there is a complex customer journey that brings them to that point. A lot of business
Contact centers face a multitude of challenges every day, week, and month of the year. Expectations of customers, employees and