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Month: January 2018

Fred Stacey
Business Practices

An Insider’s View: Part 3

By Fred Stacey, Contact Center Technology Consultant, The last piece in this 3-part series on technology in the contact

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The CHCG Team’s 2018 Intentions

Whether working on-site with clients, completing optimization assessments, blogging, spearheading new business development, writing client reports, developing reports, assisting with

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