Christa Heibel
Building A Mature and Stable Contact Center in 2016
Join our team of industry experts discussing how to build a mature and stable contact center for 2016. This webinar
November 30, 2015
Join our team of industry experts discussing how to build a mature and stable contact center for 2016. This webinar
I was privileged to do executive coaching a few months ago. More and more I find professionals who are nearing
A shift is underway in the contact center industry as customers derive both power and influence from advances in technology.
There is a special feeling to fall. The days are warm, the nights cool. As the leaves start to turn
I’m about to talk about stuff. [Just so you know – I sat at my computer for almost an hour