Gap Assessment
Is It Time To De-clutter Your Business?
I was privileged to do executive coaching a few months ago. More and more I find professionals who are nearing
I was privileged to do executive coaching a few months ago. More and more I find professionals who are nearing
A shift is underway in the contact center industry as customers derive both power and influence from advances in technology.
There is a special feeling to fall. The days are warm, the nights cool. As the leaves start to turn
I’m about to talk about stuff. [Just so you know – I sat at my computer for almost an hour
I often think of November as one of those in-between months – especially in the finance department. The budget is