Omni-Channel
An Omni-Channel Strategy is a Necessity Amid the COVID-19 Pandemic
Due to the Coronavirus pandemic, many brick and mortar businesses and schools have been told to shut down their
June 24, 2020
Due to the Coronavirus pandemic, many brick and mortar businesses and schools have been told to shut down their
Is the lack of omni-channel strategy costing you money?
According to an ICMI trends report on Journey Mapping and the Omni-Channel experience, “CX has overtaken quality and price as
Today’s customers expect to do business with you the way they want to do business with you. That means you