Call Center Operations
Tools to Improve Your E-Commerce Customer Service
Guest Blog from Emma Smith, PR and Content Manager at Fonvirtual. E-commerce, or electronic commerce, can be defined as the internet’s
January 29, 2020
Guest Blog from Emma Smith, PR and Content Manager at Fonvirtual. E-commerce, or electronic commerce, can be defined as the internet’s
The market is significantly different than it was, say, 30 or 40 years ago. It is easier to launch your
Providing great customer service is no easy feat. Mess up and your company is in for a wide scale public
One thing that characterizes successful companies is the way they value customer experience. For them, customer satisfaction and a connected
What exactly is a customer service mantra? It is more than your tagline, motto, or vision. In essence, I believe