Executive Brief: The Real ROI of Voice of the Customer (VoC) & Sentiment Analysis in 2025
In 2025, customer expectations are at an all-time high, therefore making Voice of the Customer (VoC) programs a business imperative
In 2025, customer expectations are at an all-time high, therefore making Voice of the Customer (VoC) programs a business imperative
In this thought-provoking CEO Roundtable, Christa Heibel, CEO of CH Consulting Group, is joined by Michael Lamm of Corporate Advisory
In this engaging and insightful discussion, Michael Lamm of Corporate Advisory Solutions sits down with Christa Heibel, CEO of
Answer: Artificial intelligence has caused a transformation across various industries altering markets and presenting unique chances for creativity and expansion.
Improving the patient experience (PX) in healthcare has become increasingly important as healthcare organizations compete to acquire and retain patients.