Brent Pattison

Brent’s focus is on continuous improvement and is committed to understanding the challenges of the front-line employees and the customers they support, all while delivering results and improving their bottom line. As a leader for several contact center operations teams, he was directly responsible for growing a program from 0 employees to nearly 4000 employees across the USA, Canada, the Philippines, India, Panama, and Trinidad, delivering annual operations revenue in excess of $60M USD.