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Five Scary Mistakes Your BPO is Making
31 October 2018
It’s Halloween season and I don’t know about you, but I like...
The Definition of Insanity
24 October 2018
As most of us know, the definition of insanity is very simple:...
Traditional QA Metrics Still Matter
17 October 2018
Quality assurance in a factory examines the product that is being sold...
Yesterday, Today & Tomorrow: A Look at...
10 October 2018
“The difference between a dreamer and a visionary is that a dreamer...
How to Plan for a Successful 2019
3 October 2018
As a business owner, I am sensitive to the time of year...
10 Quotes That Will Inspire Your Customer...
1 October 2018
In honor of National Customer Service week, we did a round up...