Every year, I go to IQPC’s Customer Contact Week (CCW) in Las...
Read More
For many organizations out there, a customer experience strategy may not be...
Read More
For millions of people around the world, myself included, Artificial Intelligence (AI)...
Read More
It is crucial to have the right people on board when it...
Read More
Live Chat is increasingly being used by many companies, as an additional...
Read More
There’s no escaping the fact that social media is here to stay and...
Read More
[et_pb_section bb_built=”1″ admin_label=”section”][et_pb_row admin_label=”row” background_position=”top_left” background_repeat=”repeat” background_size=”initial”][et_pb_column type=”4_4″][et_pb_text background_position=”top_left” background_repeat=”repeat” background_size=”initial”] Customer...
Read More
You are probably familiar with the saying “people won’t remember what you...
Read More