Why healthcare is moving to the cloud
- Christa Heibel
- 1 April 2020
When you think of healthcare, you may not automatically think contact center. Yet most healthcare providers use contact centers to improve patient care, streamline processes and enhance patient relationships. With the advancements in healthcare technology, both patients and providers are struggling to stay relevant. Technology can seem to put distance between providers and patients, but contact centers can actually strengthen relationships between patients and providers, and enhance overall patient care.