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How to Cut Costs without Cutting Staff
8 December 2016
The most frequent reason companies hire consultants is to help reduce costs....
Leadership Specialists – What To Do When...
15 August 2016
CH Consulting Group does more than benchmark contact centers. One of our...
Case Study – Project Management In Today’s...
11 August 2016
CH Consulting is proud to be a leader in the contact center...
How to Share your Expertise in Creative...
27 April 2016
Christa and I get very excited when we are asked to share...
What Is Fractional Leadership?
6 April 2016
I recently heard this term from our business partner and it made...
Can Emotional Intelligence Get You Promoted?
25 February 2016
Recently the subject of Emotional Intelligence (EQ) came into my experience. It’s...
Never Too Young To Begin Again
8 January 2016
Recently, I was reminded that we are never too young to get...
Happy New Year – 2016
1 January 2016
We are often reminded that we are never alone. This is important...
The Difference Leaders Make – and Don’t...
15 December 2015
I was with a client a few weeks ago, happily focused on...
How Raising Wages Increases Profit
10 September 2015
I recently read an article in the Minneapolis Star Tribune about a...
Business and Community
1 September 2015
Business and Community Who is a Business’ Community? Businesses have several communities....
Employee Relations: When Is Enough Too Much?
9 July 2015
I have a friend who works for a Fortune 100 company. She...
Leader Versus Manager
18 June 2015
In the late 80’s, businesses began adapting the term leadership to replace...
Can We Work Less and Produce a...
2 June 2015
There’s a myth that if you want to be promoted in a...