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Bob Kasten
We bring you the pulse of the Industry
1
May
Machine Learning puts the Intelligence in Contact...
Bob Kasten
1 May 2017
With the advent of computers that started in the early 1900’s, thoughts...
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6
Dec
How Does the Millennial Generation Want to...
Bob Kasten
6 December 2016
What should a contact center consider when selecting a voice system? Millennials...
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