EXPERIENCE MATTERS

TECHNOLOGY STRATEGY FOR MULTI-VENDOR ORGANIZATION

CHCG Delivery : Client was struggling with implementing a streamlined approach for their multi-vendor BPO contact center model. CH Consulting Group helped the Client through strategic vendor negotiations and a comprehensive RFP Process which assisted them in selecting a technology solution that would improve efficiencies, cut costs and maximize profits.

Proven results : Cost savings of $13.5M through efficiency gains

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