Case Studies & White Papers

Explore how we leverage decades of experience and industry best practices
in our Case Studies & White Papers.

EXPERIENCE MATTERS

TECHNOLOGY STRATEGY FOR MULTI-VENDOR ORGANIZATION

CHCG Delivery : Client was struggling with implementing a streamlined approach for their multi-vendor BPO contact center model. CH Consulting Group helped the Client through strategic vendor negotiations and a comprehensive RFP Process which assisted them in selecting a technology solution that would improve efficiencies, cut costs and maximize profits.

Proven results : Cost savings of $13.5M through efficiency gains

Download the TECHNOLOGY STRATEGY FOR MULTI-VENDOR ORGANIZATION Case Study here. Download