BPO registry

Case Studies & White Papers

Explore how we leverage decades of experience and industry best practices
in our Case Studies & White Papers.



CHCG Delivery : IVR, chat, and email management system was implemented in order to provide the single portal of entry and options desired for Client’s customers.

Time investment : 10 months (project was 3 months ahead of schedule)

Proven results : Due to effective process management, CHCG was 3 months ahead of schedule and under the $3.4M project budget by over $500,000.

Download the PROJECT MANAGEMENT Case Study here. Download