BPO registry

Case Studies & White Papers

Explore how we leverage decades of experience and industry best practices
in our Case Studies & White Papers.

PROCESS MATTERS

Optimizing the Healthcare Contact Center for Results

CHCG Delivery : CH Consulting Group partnered with a rapidly growing pharmaceutical company committed to advancing the health of women and championing awareness of women’s healthcare issues to help reduce operating expense.

Proven results : Optimized 4 areas in their contact center resulting in a savings in excess of $15 million over 3 years.