Since the beginning of the pandemic, healthcare has been continuously changing to...
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The pets of CHCG on parade! We love our furry and feather-y...
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March was a busy month for CHCG – we sponsored two live...
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What is Customer Journey Mapping? Mapping a customer journey involves documenting the...
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With the Covid-19 pandemic affecting workplaces, including high unemployment, businesses shutting down,...
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Business/Job Description: This Call Center Leadership position is the business leader of...
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The COVID-19 pandemic has transformed the landscape of our lives. These changes...
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What is an RFP? Putting together a comprehensive RFP process is essential...
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As we all know, the compliance landscape is ever-changing as new policies...
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CH Consulting Group consultant and contact center expert, Wayne Barnes, discusses Work...
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Have you re-evaluated your technology strategy to adapt to the new business...
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Do you have an accurate understanding of where your business is at...
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Guest Blog by Brandy Joy Surviving COVID-19 is one thing, but ensuring...
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The Coronavirus pandemic has normalized the work from home culture by significantly...
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