What CH Consulting Group is Thankful for

In the spirit of Thanksgiving and gratitude, CH Consulting Group's nationwide team of Customer Experience, Contact Center and Compliance experts want to share with you what they are thankful for this year: "I'm  thankful for this whole crazy journey called life....

Customer Service Horror Stories

Providing great customer service is no easy feat. Mess up and your company is in for a wide scale public criticism. Just take a look at the companies below. Here, we round up three customer service horror stories that are so bad it feels like a scene from your worst...

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