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What are the Differences between External and Internal Benchmarking?
CH Consulting Group is always looking for more ways to ensure a call center or company is achieving its highest
April 28, 2021
CH Consulting Group is always looking for more ways to ensure a call center or company is achieving its highest
With an increase in volume for medical call centers, there’s never been more information coming in and out of these
Since the beginning of the pandemic, healthcare has been continuously changing to adapt to our new world. With more and
The pets of CHCG on parade! We love our furry and feather-y babies, and we are proud to introduce some
March was a busy month for CHCG – we sponsored two live online events – Diversity, Equity, and Inclusion in