Call Center Operations
How Coaching Can Directly Impact Quality Assurance
Quality assurance is a significant component of delivering effective customer service. Professional coaching plays a key role in helping to
July 29, 2020
Quality assurance is a significant component of delivering effective customer service. Professional coaching plays a key role in helping to
The Coronavirus has led to changes in the ways in which companies are doing business, and has also impacted customer
Here is your chance to get up close and personal with the CH Consulting Group team! Every month we will
As the competition in marketplaces rises, having great customer service can be the factor that sets a business apart from