Culture
Sales versus Service Culture
In a business environment, a service culture focuses on providing an exceptional customer experience, while a sales culture concentrates on
August 28, 2019
In a business environment, a service culture focuses on providing an exceptional customer experience, while a sales culture concentrates on
Guest Blog by Stuart Discount, CEO/Founder of Professional Association for Customer Engagement (PACE) To celebrate the launch of our first-ever
The Millennial demographic, which consists of people who were born in the 1980s or 1990s, has grown up with and
The goal of contact center agent training is to equip agents with the knowledge to perform their roles and provide
CH Consulting Group has partnered with national Pharmacy Benefit Manager (PBM) seeking an experienced Director of Contact Center Operations. See