Sales & Marketing
Customer Service + Sales & Marketing = A Match Made in Heaven?
From the outside looking in, the customer service and marketing verticals of a contact center operation couldn’t appear more different.
July 31, 2019
From the outside looking in, the customer service and marketing verticals of a contact center operation couldn’t appear more different.
The hybrid cloud is increasingly being seen as the future of contact center technology, particularly growing businesses. The hybrid model
In one of my recent blogs, I talked about your agents being the future of your contact center and best
All of us regularly survey our employees for job satisfaction, “no doubt” consistently receive the same types of suggestions (i.e.
Guest Blog Author: Michael Bowling, VP of National Sales at ContactUS When I was at the ICMI Contact Center Expo