Trends
2018: Customer Experience Do-Or-Die
It’s been estimated that a whopping $62 billion of business was lost last year due to poor customer service, which
December 27, 2017
It’s been estimated that a whopping $62 billion of business was lost last year due to poor customer service, which
By Fred Stacey, Contact Center Technology Consultant, AInCX.com Today, artificial intelligence is no longer at the bleeding edge like many
By Fred Stacey, Contact Center Technology Consultant, AInCX.com Together with Christa Heibel and her team at CHCG, we thought it
Press Release Christa Heibel Joins Other Contact Center Professionals to Help Support the Organization’s Mission and Members December 12, 2017
Replenish Yoga and Wellness, a yoga studio located in the historic Backus building in International Falls, MN, is offering a