Phone:  218-286-4006  |  Email: info@thechcg.com

Welcome!

Welcome to CH Consulting Group! We are glad you are here and found us! We hope you find what you are seeking within our site. Please feel free to reach out to any member of our group if you would like additional information or find something is missing. We welcome the opportunity to meet you and develop a collaborative partnership!

Mission:

Our mission is to navigate the needs of our clients with a creative, holistic and collaborative methodology bringing a proven track record, the right tools, services, and processes to the table for both immediate value and long-term success.

What's Happening

Good Customer Service IS the Differentiating Factor!

Good Customer Service IS the Differentiating Factor!

Black Friday:  long lines, thousands of people, sales, pushing, impatience – you either love it or hate it.  We fall into two groups – those who get out as early as possible to snag the perfect gift at the perfect price and those who stay home and ignore it.  For these people, their philosophy is… Continue Reading

Five Tips to Leverage Black Friday Like a Boss

Five Tips to Leverage Black Friday Like a Boss

Black Friday is approaching faster than a turkey coma, and there’s no shortage of advice for retailers on how to up their customer service games. We combed through the tips to find those that apply to call centers in order to offer these top five: Think Fast According to John Tschohl, customer service guru and… Continue Reading