Phone:  218-286-4006  |  Email: info@thechcg.com

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    Business Acquisition

    Relationships matter. Building business is about relationship and no one understands that better than CH Consulting Group. We are your resource. Learn More

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    Contact Center

    Customer experience matters. Most businesses today are failing to meet increasing consumer demands. We can provide an honest assessment of your current strategy and plan. Learn More

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    Customer Retention & Growth

    Revenue matters. If you’re looking for support in any area of your sales or customer service, if your revenue or sales are lying flat – Contact us today! Learn More

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    Human Resources

    Communication matters. Establishing a culture where people are heard and supported yields an efficient, productive and happy workforce. Let’s build it together! Learn More

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    Leadership Specialists

    Leadership matters. Period. Whether you are lacking expertise, specific talents, need help with development or support, we can strengthen your team! Learn More

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    Talent Acquisition & Retention

    People matter. Let us help you find and keep the right people. Learn More

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    Technology Experts

    Technology matters. Data, analytics, automation and reporting are critical to staying competitive and managing your business today. We find innovative ways to integrate technology into your business. Learn More

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    Leadership Retreats

    Balance matters. We can customize an event that enriches your team and advances your business. Learn More

Welcome!

Welcome to CH Consulting Group! We are glad you are here and found us! We hope you find what you are seeking within our site. Please feel free to reach out to any member of our group if you would like additional information or find something is missing. We welcome the opportunity to meet you and develop a collaborative partnership!

Mission:

Our mission is to navigate the needs of our clients with a creative, holistic and collaborative methodology bringing a proven track record, the right tools, services, and processes to the table for both immediate value and long-term success.

What's Happening

What is the role of ego in business leadership?

What is the role of ego in business leadership?

Over the years of consulting I have learned there is sometimes a fine line between giving honest input and stepping on toes, or egos as it may more adequately be named! The ego is a funny thing because we need it for the confidence, drive, direction and stamina to get to the top of an… Continue Reading

What is Customer Experience?

What is Customer Experience?

Unless you’ve been out of the country for several years, you probably have heard the term ‘Customer Experience’ a couple of dozen times. It’s the newest business buzz term that’s hit the water-cooler talk and offered topics for hundreds of key-note speakers. In 2014, it was the topic of thousands of seminars, and if you… Continue Reading

Let’s talk about your call center

Let’s talk about your call center

Listen to our complementary webinar with leading Customer Experience experts from CH Consulting Group and hosted by Jack Henry and Associates jhaCall Center where we discussed and reviewed call center industry best practices related to customer experience in 2015. Listen to review KPIs, analytics, technology, trends, compliance, and security to ensure your customer service and… Continue Reading