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Welcome to CH Consulting Group! We are glad you are here and found us! We hope you find what you are seeking within our site. Please feel free to reach out to any member of our group if you would like additional information or find something is missing. We welcome the opportunity to meet you and develop a collaborative partnership!

Mission:

Our mission is to navigate the needs of our clients with a creative, holistic and collaborative methodology bringing a proven track record, the right tools, services, and processes to the table for both immediate value and long-term success.

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How to Avoid Change Management Failure

How to Avoid Change Management Failure

“I’m fine with change, as long as it isn’t right now.” Comical as this adage may be, the realities of navigating through the complexities of change management is no laughing matter. “People naturally resist change,” says Christa Heibel, founder and CEO of CH Consulting Group. “Therefore change management isn’t about forcing people to make a… Continue Reading

The Four Thought Processes that Set Entrepreneurs Apart

The Four Thought Processes that Set Entrepreneurs Apart

Successful entrepreneurs have many common characteristics: they are determined, confident risk-takers and networkers with an insatiable desire to learn. But perhaps the most important trait that sets them apart is the way they think. By understanding this, you can tailor your own thinking to be more aligned with your entrepreneurial goals. Consider the advice of… Continue Reading

Why Customer Experience Needs a Seat at the Executive Table

Why Customer Experience Needs a Seat at the Executive Table

The results are in, and it’s obvious: customer experience is The. Biggest. Thing. Ever. Today’s retailers are finding that success in the marketplace has less to do with product price and selection and everything to do with customer experience. According to Deloitte, 62 percent of companies now see customer experience as the key competitive differentiator. That… Continue Reading